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| MyAccess Password Reset | Passcode Reset |
| Have teacher email 2847@apsva.us. ITC will reset password to “gunston2022” then student will reset to 10 character alphanumeric password. | Have teacher email 2847@apsva.us and you will be notified when the passcode has been deactivated from your device. |
| Apps Not Downloading | Wifi Disconnect |
| Check to see if you’re connected to WiFi and try again. Have teacher email 2847@apsva.us or Ms Parquet if apps still do not load. | Go to Settings > Touch Wifi > Touch APS > Use your Student ID# and APS Password t rejoin the network |
| Damaged iPad/Case | Lost iPad |
| Have teacher email 2847@apsva.us or Ms Parquet at rayla.parquet@apsva.usBE PATIENT! | Have teacher email 2847@apsva.us or Ms Parquet so it can be placed in lost mode.Be an active looker every day! |
| Any other questions? |
| See Ms Parquet during your TA. Your teacher should contact Ms Parquet if you need to visit her during class time. |